1. SHIPPING & DELIVERY POLICY
Depending on weight of your parcel we use AnPost recorded post and ParcelConnect courier services for Nationwide delivery. However, please, do note that we do not deliver to PO Boxes, military and restricted areas.
The items can be delivered to most towns and cities that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. You may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within stated time frame upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number (Registered Deliveries only). You may check and track the delivery status of your orders with AnPost or Parcelconnect couriers. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, please contact us before ordering any item from the shop.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.